1. What is MAME?
2. My emulator or frontend cannot find the ROMs.
3. How long does shipping take? How is it shipped?
4. Why are there so few discs now?
5. Why did I not get as many discs as advertised?
6. Can I pay with ...? Do you accept ... payments?
7. Where do I get the emulators?
8. What games are included, or do you have game ...?
9. Does game ... work or why doesn't game ... work?
10. How do I install the games?
11. What are CHD games?
12. How do I install the CHD games properly?
13. How do I play the Laserdisc Games?
14. How do I install the Laserdisc Games?
15. How do I install games on something other other than a PC?
16. How come all of the MAME ROMs do not appear to work?
17. Will the ROMs work in MAME32 as well as MAME?
18. What kind of media do you use?
19. Will the DVD's work with a Mac?
20. Why was no emulator included on the discs?
21. Is your collection a perfect flawless set?
22. Is your collection split or merged?
23. Why does the current 'Full' set only have 13 discs?
24. How does your subscription service work?
25. Hey Jerky! I sent an email but never got a response...
26. Is this legal?
27. Where are the "Good" LaserDisc Games?

1. What is MAME? Top
M.A.M.E stands for Multiple Arcade Machine Emulator. Essentially MAME is a program that pretends to be the hardware that was inside the original arcade machines. The actual game programs were stored on small chips (ROMs) that plugged onto the hardware. MAME takes these ROMs, which are saved as zip files, and uses them to play the games exactly as they were.

Long story short, MAME games are not remakes of the originals, they are the actual games themselves exactly as you remember them, graphics, sounds, patterns, and all.

2. My emulator or frontend cannot find the ROMs. Top
The newer 7z format is sometimes not recognized by some emulators or frontends. I've experimented with many ways to convert the roms to zip format, and here is the easiest way I have found. You will need to install winRar, but this is ok because it's a very good archiving program anyways ;)

First get winrar here: http://www.rarlab.com/download.htm

The latest versions support converting between formats, so if you have an older version you can upgrade it with the above link.

- Install WinRar and run the program. In the "tools" menu select "Convert archives"

- Click the Add button and find your "roms" folder the 7z files are located in. hilight (not open) the roms folder then hit "Ok"

- All the roms should now be in the list. Click the "Compression" button and choose "Zip" in the "Archive format" section.

-If you want the old 7z files automatically deleted (recommended) you can check the "Delete original archives" box.

-Now just hit ok and all your files will be converted.

3. How long does shipping take? How is it shipped? Top
For US orders, shipping generally takes about a week from the time the order is shipped to arrive. Could be more or less depending on your location. International orders seem to take about two weeks to arrive. Please allow some time for shipping as sometimes the US Post Office is not the most efficient at what they do. I ship US orders First Class Mail, and international orders Air Mail.

I cannot guarantee that the post office will not loose your package somewhere along the line, but I WILL guarantee you get your order one way or another. If your order does not arrive in a reasonable amount of time, I promise you I will send you another at no extra cost. It will never be necessary to file a claim about an order not being delivered. Anyone that does file a claim, will have their order immediately suspended by me and I will NOT send another package until the claim is lifted.

Also, due to my low shipping costs I do not provide tracking numbers, nor do I provide support to add tracking or faster shipping for an extra cost. I like to just keep things simple, so just have faith and patience as you will receive your order.

4. Why are there so few discs now? Top
Due to the size the collection has grown to, we decided to move from a "split" set to a more optomized and compressed merged set. This saves about 16 gigabytes in space, yet is still 100% the same set. I.E we have removed nothing, we are just using a more organized set is all.

5. Why did I not get as many discs as advertised? Top
We are currently starting to use high density dual layer media which should reduce the number of discs needed to ship by about half. You will notice a "DVD DL" logo on discs that use dual layer technology. You can rest assured that even if you received fewer discs than we specified, you will still get 100% of the content that you ordered from us.



6. Can I pay with ...? Do you accept ... payments? Top
Visa and Mastercard? Yes we do. Anything else... sorry no. We run high security here so your information is safe with us. I guarantee you any information sent to us is never misued or distributed in any way shape or form. A customer's privacy and satisfaction is our number one concern.

7. Where do I get the emulators? Top
MAME: http://www.mame.net/downmain.html
MAMEUI (MAME32): http://www.mameui.info
Daphne: http://www.daphne-emu.com/download.php

8. What games are included, or do you have game ...? Top
You can see a complete list of the MAME games HERE. For a list of the CHD games that are available in the CHD collection click HERE.

9. Does game ... work or why doesn't game ... work? Top
Look in your mame directory for a file named gamelist.txt and look in it to see the emulation status of the game you are wondering about for your emulator. If you do not have that file then you can either download the latest version of mame to attain the file, or do a search on the internet for the file and you should have no problem finding it.

10. How do I install the games? Top
MAME is fairly easy to get working especially if you use MAME32 which is a very easy to use Windows version. Installing the games usually only requires copying the files from the DVD's to the directory where you installed MAME to.

11. What are CHD games? Top
CHD's (Compressed Hunks of Data) are games that in the original arcade version needed a hard drive or CD-ROM drive to play. Generally CHD games are much larger than normal ROMs because they contain lots of video and or high quality media that used to be too expensive to fit on conventional ROMs.

Because of their size (the small number of CHD games alone are more than 40 GIGs larger than all the other MAME files and games put together) I offer CHDs and MAME sets independently for the people that do not want or need one or the other.

12. How do I install the CHD games properly? Top
Like the other MAME files, installing the games is simply a matter of copying the contents of the DVD's into your main MAME directory. CHDs are organized slightly differently that normal ROM images in that they sit in a folder inside the ROMs folder. However, if you just copy the folders from the DVD, everything should be all set and ready to run.

To help clarify how the CHD files should each be organized in a folder in the ROMs folder, here is an example:

\mame (folder)
  \roms (folder)
    wargods.zip (ROM file for the game)
    ...
    \wargods (folder)
      Wargods.chd (CHD file for the game)

Note that each CHD file also has a corresponding rom(zip) file that belongs with all of the other rom files in the roms directory. Also note that the CHD file itself must not be zipped or added to the main rom zip file for that game in the roms folder.

13. How do I play the Laserdisc Games? Top
Most of the laserdisc games can be run with the Daphne Emulator. Please see the official Daphne Website for more details.

14. How do I install the Laserdisc Games? Top
First download the latest version of daphne from http://www.daphne-emu.com Unzip to the folder of your choice.

Now copy the contents of the DVD's into your newly installed daphne folder. Choose OK to copy over any folders or files

Fast Easy Setup
In your daphne folder you should now see a file called EasyDaphneSetup.bat Run this file and you will be prompted if you want to reset your game settings. Hit y and Enter. You should now be able to play all the games you copied from the DVD's.

Run the file called DaphneLoader.exe to start the GUI. If daphne wants to download the latest version let it. Select a game and hit START. You can also change the settings for each game by hitting the Configure Button


Manual Setup
If you don't opt for the easy setup here is how you manually set up Daphne and all of the games.

Run the file called DaphneLoader.exe to start the GUI. If daphne wants to download the latest version let it.


Click on the file menu and select preferences. Set the last 4 options to disabled then click apply


Configure the Games
On the main screen select a game and hit the "Configure" button:

Under the "Game / Laserdisc" tab click on the "Configure Laserdisc" button.


Select "Yes, use Virtual Laserdisc Player." Then under Virtual Laserdisc Player Options select "No, I will install any missing video/audio files manually."


After choosing this option for some games you may see a confirmation box:

Just hit Cancel and you will be allowed to select your framefile. Click the Browse button to find the framefile for the game. It will be located in a folder like:
...\daphne (folder)
     \vldp (folder)
       \cliff (folder)
         cliff.txt (framefile for the game)
For example:


You should now be able to play the game. You can play with other options too if you like (fullscreen is nice). If you have any problems make sure to look at the "daphne_log.txt" in your Daphne folder to see what the problem is. Just a quick glance at the log usually will tell you exactly what is wrong.

15. How do I install games on something other other than a PC? Top
This all depends on what device you are using and the setup instruction for that paticular device. Usually this means some type of mod, or jailbreak to first install mame. Then copying the roms varies from system to system. You'll have to research how this is done for whatever you are trying to install mame onto.

16. How come all of the MAME ROMs do not appear to work? Top
There are quite a few ROMs that MAME does not support yet, but list as supported games none the less. These games usually come up as “no good dump found” or “rom re-dump needed” or something like that. Of the ROMs in my collection, most all of them are 100% complete and up to date. It’s just a matter of time until MAME gets around to supporting them all.

17. Will the ROMs work in MAME32 as well as MAME? Top
Yes indeed they will. MAME32 is for all intents and purposes exactly the same as MAME with the exception that it has a very nice Windows GUI built right into it. Every game that regular MAME will play so will MAME32.

18. What kind of media do you use? Top
I always use high grade blank DVD- discs for all of my burning. They are professionally printed and are very nice looking. Plus I always guarantee my discs work 100%. I throughly test the discs and burners periodically to make sure each and every disc will work every time. For me it's more important to insure the DVD's will be as compatible as possible so to aid in compatibility, I never burn DVD discs any faster than 4x, which seems to be the fastest most burners will reliably burn DVD's today.

19. Will the DVD's work with a Mac? Top
Yes the roms are platform independant which means the ROMs will work with any build of MAME for any platform. This includes MACs, Linux, Handhelds, Consoles, PDA's, Phones, etc... The only potential problem would come if you were using an older build of MAME. For example the latest MAME build for the XBox is version 0.84 which is really old. Any ROMs that have changed since that version will likely not work anymore.

20. Why was no emulator included on the discs? Top
Hmm, guess you never read the Terms of Agreement you accepted 8'Ž

21. Is your collection a perfect flawless set? Top
We try very hard and use every available source to ensure we have the most up to date ROMs that are available. This however is where our guarantee ends. I can not and will not ensure every ROM to be 100% perfect. The fact is sometimes this is simply not even possible with what is actually available, so to claim a set to always be perfect is sometimes foolish and just setting yourself up to disapoint someone that has too high a standard. What we will guarantee is your satisfaction that the ROMs we provide will give you countless hours of enjoyment as you will be able to play just about any game you can remember.

If you are looking for a collection that will give you 100% in clrmamepro, our collection is an excellent start. We keep our ROMs up to date directly with the MAME community, so if it is supported by MAME, then we have the most up to date version. However if you are not going to be happy with the possibility that something may not be absolutely perfect beyond our control then you should probably look elsewhere. So let's just say that if you are looking for thousands of fun and classic arcade games to play with and enjoy then I CAN guarantee you this collection will make you very happy. Just look at our hundreds of positive feedbacks.

22. Is your collection split or merged? Top
We recently migrated to a merged set. The size of the collection was too large to maintain a split set so moving back to a merged set saves us about 16 gigs of space.

For those wondering what the heck I'm talking about...

MAME supports thousands of ROM sets. However that doesn't mean that all of these ROMs are actually different games. Many of the ROMs are clones, imports, bootlegs, etc of other games. Some games can have quite a few different sets of ROMs for all of it's variants. What a merged set does is combine all of these different versions of the ROMs into a single zip file. So in your ROMs directory you will see one ROM for each unique game. A split set has every variant in it's own zip file. Space wise it doesn't really matter which way you go as long as a split set is organized correctly which mine are. I.E. MAME is smart enough to pull ROM data from multiple zip files to play a game so there's no need to duplicate ROM data in multiple zips.

23. Why does the current 'Full' set only have 13 discs? Top
The main reason is the CHD games were starting to get completely out of control. Not only do they not work very well (if some at all), but they were taking up way too much space. We broke the CHD games into these seperate sets:

Main CHD Set 6 DVD's Contains all the main CHD games, but does not contain the duplicates, bootlegs, copies, alt versions, etc… Game List
CHD's Re-Mixed & Alternate Versions 8 DVD's Contains "Re-Mixes" for many of the Music & Dance games included on the first set as well as alternate versions of some of the CHD games. Game List

At this point, all in total, a complete set of CHD games would span onto more than 30 DVD's. It's gotten beyond what I can feasably ship to customers. The Best I can offer is if you purchase an order of ROMs and CHD's and are willing to ship us a harddrive (internal SATA or external USB) we can copy all the CHD's onto that for you and ship it all back to you together.

24. How does your subscription service work? Top
The subscription service we provide is a great way to keep your collection updated for up to a full year. Once ordered you will receive a disc with all of the changed and new ROMs automatically. How often I send out the updates depends on the size and frequency of the updates. A small update that only has a few changed or new roms may be combined with another update to help keep the updates a more reasonable and worthwhile size. Fear not as you will definately get the updates one way or another even if your subscription has expired before you received your last disc.

25. Hey Jerky! I sent an email but never got a response... Top
We make it a point to respond to EVERY email we get. However it is possible that we didn't get an email due to a spam filter so if you do not get a response in a reasonable amount of time we may have just not received the email. Instead of sending me an email directly please use the contact link above and that will ensure that we get your message. Just please be careful to enter your valid email address that we can respond to. On the flip side please be sure you can receive emails from the mamedvds.com domain so that our response is not filtered on your end.

26. Is this legal? Top
For all intents and purposes yes. I do not sell these games, I am merely providing the service of burning DVD's. Burning is a non-profit service meant to preserve the life of games that are otherwise impossible to find or play anymore. Burning sets is a labor of love considering it can take up to an hour to burn a single DVD. The goal is not selling games but providing the service of distribution so that as many people as possible can continue to enjoy these great games which I provided only to people that agree on the terms of ownership. All monies received from the sales of these sets goes solely into the media, packaging materials, and shipping costs involved.

However, if I am distributing any game that an owner feels to be unlawful, I will be happy to remove them from my distribution archives.

27. Where are the "Good" LaserDisc Games? Top
As per request from the powers that be they have been removed. Maybe out of jealousy who knows. I guess even after twenty plus years they feel they must still squeeze every nickel they can out of the public, instead of God forbid giving something back to the community that have been so faithful for so very long. It's too bad they can't release a product that even comes close to the perfection that Daphne offers otherwise Daphne never would have been developed. Rest assured that the MPEGs for these games will always be available somewhere on the net if you look hard enough, so the true spirit of these games will continue to live on even if the owners of these games don't want them to. Just send me an email and I will be happy to point you in the right direction.